Ep 34 - The Tech-Forward Advantage: Solving Problems, Improving Efficiency & Enhancing Human Experiences

Technology and AI are dominating conversations across senior living—but how do you separate real opportunities from the endless stream of shiny new tools? In this special live episode recorded at the LeadingAge PA 2026 Annual Conference, host Natasha Drake joined fellow industry leaders, Matt Reiners of Parasol Alliance, Demi Mallios of HumanGood, Ryan Galea and Meredith Wentworth of GoIcon, to discuss what it truly means to be a tech-forward organization and where communities should be focusing their time, energy, and investments. The communities that win won't be the ones chasing every new tool or trend. They'll be the ones that use technology intentionally to solve real business challenges, improve operational efficiency, elevate the human experience, and drive measurable results. Recorded live at the LeadingAge PA 2026 Annual Conference in Hershey, PA. To learn more, visit Drake Strategic at https://www.drakestrategic.com/, GoIcon at https://goicon.com/, Parasol Alliance at https://www.parasolalliance.com/ and HumanGood at https://www.humangood.org/ Full YouTube Episode: https://youtu.be/8JNXxoe7LGY