Ep. 35 | Bettina Berger

Episode 35 of the Mastering CS: Candid Leader Insights podcast, hosted by Custify | Customer Success, titled "Ep. 35 | Bettina Berger" was published on December 20, 2024 and runs 32 minutes.

December 20, 2024 ·32m · Mastering CS: Candid Leader Insights

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Summary

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Bettina Berger, Head of Customer Success at TalentAdore, to discuss her journey in CS and how she keeps her teams aligned, even in a hybrid work environment. What You’ll Learn: ☑️ How to find the right blend for hybrid work ☑️ The importance of a customer success team ☑️ How to prioritize the important tasks ☑️ How to sell the value of customer success internally ---- With Custify, you can: ☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress Want to do great things with your customer success initiative? Keep in touch with us below: ⁠⁠⁠⁠⁠⁠⁠Custify Website⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠Contact Us⁠

Episode Description

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Bettina Berger, Head of Customer Success at TalentAdore, to discuss her journey in CS and how she keeps her teams aligned, even in a hybrid work environment. What You’ll Learn: ☑️ How to find the right blend for hybrid work ☑️ The importance of a customer success team ☑️ How to prioritize the important tasks ☑️ How to sell the value of customer success internally

----

With Custify, you can:

☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress

Want to do great things with your customer success initiative? Keep in touch with us below:

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