Ep. 35 - From Terminals to Talent: How Ya Doing on changing the Recruitment Conversation in Payments and Fintech

In this episode, hosts Grant Evans and Justin Hanna sit down with Luke Barry & Gary Burns, co-founders of payments and fintech talent acquisition agency How Ya Doing, to explore how hiring in payments and fintech needs a serious rethink.Luke and Gary share their experiences from working in payments to focusing on people in the industry — explaining why firsthand experience in the commercial and recruitment world on the payments side gives them a different perspective on talent. The conversation unpacks what’s broken in recruitment today — from ghosting and slow processes to poor candidate experience — and how both employers and job seekers can raise their game.They dive into practical advice for candidates navigating the fintech job market, the growing importance of personal brand, and where employers are losing top talent without realising it. The episode also looks ahead to the future of hiring — AI, hybrid work, skills-based recruitment — and how to keep the human element alive in a digital-first world.Plus, Luke and Gary step up for The Payments Shed’s legendary Shelf of Shame — nominating one payments and fintech 'ick' they would happily banish forever.***The Payments Shed Podcast is headline sponsored by ISX Financial.ISX Financial, delivers a unified ecosystem with multi-currency accounts, online payments,  real-time UK and EU transfers and global mass payouts. Within that platform, PaidBy® provides Pay by Bank with real-time settlement notifications, automated reconciliation and integrated refund management. One partner, one integration — helping your business transact with confidence. Learn more at ⁠⁠⁠⁠⁠www.isx.financial⁠⁠⁠⁠⁠***The Payments Shed Podcast is sponsored by Snap Finance UK.Snap Finance is a flexible point-of-sale finance provider helping consumers spread the cost of essential purchases. They offer transparent repayment options, built around accessibility and real-world affordability, focused on making credit work better for everyday shoppers.***The Payments Shed Podcast is supported by PCN.PCN is a boutique recruitment agency rooted in Amsterdam, driven by a singular mission: connecting top talent with industry leaders. PCN specialises in five core pillars — Fintech, Cybersecurity, SaaS, E-Commerce, and Salesforce — backed by a global network across borders.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://teampcn.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠***Disclaimer. Any views or opinions referenced in this podcast episode are our own, or those of our respective guests, and they do not represent any views, opinions, or statements from our respective employers, or those of our guests. Additionally, any views expressed here are not intended as investment, legal, tax, or financial advice.