Ep.36 - Hourst Schulze: Cultivating a Serving Culture

This week we’re stepping into the world of luxury hospitality and servant-style leadership with none other than Ritz-Carlton co-founder and author of “Excellence Wins”, Horst Schulze. As the mastermind behind the award-winning operating and service standards in the hospitality industry, Schulze takes us on a journey through his 65-year career and shares secrets to creating a world-renowned, prestigious brand. Tune in to gain invaluable lessons from the man who has dedicated a lifetime to crafting memorable experiences for guests around the globe. Whether you're an aspiring hotelier or simply a lover of luxury, this episode is sure to leave you inspired and eager to elevate your own standards of excellence.  Highlights:Learn about Horst’s journey that took him from being a 14-year-old aspiring hotelier to co-founding one of the world’s most prestigious hospitality brands.Explore the principles Horst championed such as, “Ladies & Gentlemen Serving Ladies & Gentlemen” and “People Are Not ‘Things’”, and how these philosophies reshaped the service industry.Uncover unique strategies for instilling a humble culture of service and generosity in your organization that empowers your employees to exceed expectations.Listen to the inspiring and vulnerable story of faith that led Horst to being the man of service he is today.Find more resources at RichYoungPowerful.com/blog. Check out our YouTube channel at Everyday Philanthropist and grab a copy of Andrew’s book, The Giving Crisis at RichYoungPowerful.com/book.   Please subscribe, rate, and review!   Subscribe to the Everyday Philanthropist YouTube channel for more https://www.youtube.com/@RichYoungPowerful/videosFor more resources go to RichYoungPowerful.com/blogPurchase Andrew's book, The Giving Crisis at RichYoungPowerful.com/bookFollow on social media!  Follow on TikTok www.tiktok.com/@andrew_mcnairFollow on LinkedIn https://www.linkedin.com/in/andrewsmcnair/Follow on Instagram https://www.instagram.com/andrewmcnair/Follow on Facebook https://www.facebook.com/AndrewMcNairRYP  Listen on Apple Podcasts, Spotify, or wherever you listen to podcasts!Find more resources at RichYoungPowerful.com/blog. Check out our YouTube channel at Everyday Philanthropist and grab a copy of Andrew’s book, The Giving Crisis at RichYoungPowerful.com/book.  Please subscribe, rate, and review! Subscribe to the Everyday Philanthropist YouTube channel for more https://www.youtube.com/@RichYoungPowerful/videosFor more resources go to RichYoungPowerful.com/blog Purchase Andrew’s book, The Giving Crisis at RichYoungPowerful.com/book Follow on social media!  Follow on TikTok www.tiktok.com/@andrew_mcnair Follow on LinkedIn https://www.linkedin.com/in/andrewsmcnair/ Instagram https://www.instagram.com/andrewmcnair/