Ep. 36 - On AI Moderation in Qual Research

from Finders to Builders - A UX Research Show · host Julian Della Mattia

Today we delve into AI moderation! I discuss my experiments comparing human and AI moderators, noting the structured approach of AI versus the more flexible, context-aware approach of human moderators. (01:15) Human vs AI Moderators(02:03) AI Moderation: Structure and Limitations(04:21) Contextual Understanding in Moderation(06:26) Engagement and Demographics(07:50) Fraud Detection and Pressing Further(09:40) Combining Human and AI Moderation(11:13) Use Cases and Practical Applications

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This episode was published on December 4, 2025.

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