Ep 37: When the Customer is Wrong - Bug Bux Podcast

What this episode covers

In today’s episode, Allan and Eric answer the question “When is the customer wrong?” Sometimes customers are wrong and employees need to know how to handle them accordingly. In the pest control industry, having a “customer is always right” attitude can have a negative impact on your customer service team. In addition, it is important to set boundaries with your customer while still respecting their feelings. Educating your customers about pricing and service will ensure that you and your cust...

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Frequently Asked Questions

How long is this episode of Bug Bux Podcast?

This episode is 41 minutes long.

When was this Bug Bux Podcast episode published?

This episode was published on June 23, 2022.

What is this episode about?

In today’s episode, Allan and Eric answer the question “When is the customer wrong?” Sometimes customers are wrong and employees need to know how to handle them accordingly. In the pest control industry, having a “customer is always right” attitude...

Can I download this Bug Bux Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.