EPISODE · Apr 16, 2015 · 48 MIN
Ep. 37: Would you recommend your town to a friend?
from Customer Confidential: Untold Stories of Earned Growth
Jim Clark of the Steamboat Springs Chamber Resort Association and Rob Perlman of the Steamboat Ski and Resort Corporation discuss when led them to gauge visitor sentiment across their town (6:40), what they learned (12:10) and how they're improving the tourist experience (21:26).
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Ep. 37: Would you recommend your town to a friend?
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This episode was published on April 16, 2015.
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