Ep 39 — "On XLAs…" — Alan Nance

from Service Management Leadership Podcast · host Service Management Leadership Podcast

In this episode, kengon talks with Alan Nance about Experience Level Agreements (XLAs). This is one of those conversations I've wanted to have for quite a while, and I'm stoked to be able to share it with you! :-)

Episode metadata supplied by the publisher feed · Published Dec 19, 2024

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Ep 39 — "On XLAs…" — Alan Nance

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