Ep 39 | S02 E09 – How can only humans lead humans? | Pooja B Luthra, Group Chief HR Officer Trident Group India

What if the real future of HR isn't more tech—but more human? In this power-packed episode of The CHRO Mindset Podcast, we sit down with Pooja Luthra, Group CHRO at Trident Group India, to unpack the empathy deficit in modern leadership, why emotional intelligence > IQ, and what truly defines culture in today’s workplaces. 🔥 Here's what we explore: – Why engagement surveys miss what really matters  The skill no AI will ever replace  How HR leaders can co-own strategy (not just enable it)  Trust-building in the age of constant change  Why “belonging” is the new driver of retention  Pooja’s perspective is part story, part strategy—and all heart. 🎧 📌 Listen to the full episode here:  🔗 Spotify  🔗 Apple Podcasts  🔗 Website 👇 Drop a comment if this made you rethink leadership.  And don’t forget to subscribe for more honest, human HR conversations.