Ep.4: Is CoE Stalled? Governance in the age of AI. User Adoption Bad Advice.

The Episode 4 explores the dynamics of work-life balance, the importance of the Center of Excellence (CoE) for Dynamics 365, governance in citizen development, and the challenges of software adoption. The speakers discuss the significance of having a structured approach to managing software projects, emphasizing the need for proper testing, stakeholder involvement, and the careful measurement of success metrics. They also highlight common pitfalls in software implementation and the evolving role of AI in governance. Chapters 00:41 Center of Excellence: Governance in Power Platform 03:44 When to Implement a Center of Excellence 04:01 When is the right time to introduce CoE? 06:03 Can you restrict access to Power Platform so CoE gets irrelevant? 06:33 Empowering Citizen Developers: The Role of COE 07:39 Understanding the Variability of App Development 08:30 Balancing Access and Control in App Creation 10:41 Governance in the Age of AI 13:05 The Role of Center of Excellence in Organizations 15:40 Managing Power Platform Complexity 16:47 The Importance of Adoption in IT Projects 17:52 How rule out adoption "failure by design"? 22:26 What Not to Do: Avoiding System Hatred #PowerDeliveryPodcast