Ep 4 : Write - Right (Havildar Neelam and other stories)

The general feeling is that the Government does not listen. My experience is different because sitting at a desk I have raised issue online or on mail (or by letter in the past) and 90% of the time they are responded to and action of some sort taken. Those who say nothing happens, in general lack belief and therefore take the easy way out by blaming inaction when in reality they have never registered a complaint in writing.