Ep 414: Why Feedback Friendly Cultures Fail.

Why does creating a feedback-friendly culture fail? Most people welcome feedback that fits the story they already have about themselves, but reject feedback that challenges their existing identity. Real transformation begins when leaders and teams develop the capacity to hold tension, stay in the conversation, and let in the feedback they would normally push away. That's what creates meaningful change: not just asking for feedback, but learning how to truly receive it.