Ep.42 Big Tops! Managing chaos and unrealistic expectations w/Guest Derek & Nicole

Join us in this episode of Fancy Bread as we dive into ‘Big Tops’ or 'Big Groups' of diners with guest Derek & Nicole. We uncover the secrets of managing the chaos and handling their sometimes unrealistic expectations. We share some expert tips and stories that will help you stay on top of your game as a server or as the host of a big group of diners.Chapters:0:00 Ed's opener0:35 Show Start1:04 Do we enjoy dining in big groups?6:48 What we like about serving big groups8:22 How to greet a big group of diners12:35 What we don't like about serving big groups15:05 What screams chaos in a big top20:55 Big top red flags25:15 Tug of war over table control28:05 Biggest group served alone & tips on how to34:45 A tip for the Host of a big top35:18 One of Ed's peeves for big tops40:52 Ordering drinks for a big top45:40 Another tip for the Host of a big top46:46 How we serve big tops49:04 Ed vs Children51:32 Drinks and verbal contracts52:42 Celebrities on big tops54:56 Dream scenario and how to handle it58:17 Miami handlers59:52 Adrian's tips for big tops1:05:12 The bill1:08:37 Adrian's CloserA podcast about the restaurant industry.New episodes out on Fridays!Also available on your preferred podcast platform.Instagram: https://www.instagram.com/fancybreadmiami/Website: https://www.fancybreadmiami.comAudio Podcast: https://fancybreadmiami.buzzsprout.comThe FancyBreadMiami Podcast is about a love/hate relationship between two food and beverage mercenaries with over 20 years of combined experience.  We talk about the real, raw and sometimes misunderstood aspects of dining and working in the restaurant industry.  Our mission:  To educate, entertain, inspire, and connect.#FancyBreadMiami #restaurantlife #serverlife #FancyFridaySend us Fan Mail