Ep. 42 — Unreasonable Hospitality, de Will Guidara

Will Guidara, l'home que va convertir Eleven Madison Park en un dels millors restaurants del món, explica per què l'hospitalitat -no el servei- és el que fa inoblidable una experiència. Idees com "teixir somnis", la teoria de les finestres trencades aplicada a la cultura d'equip i la pregunta "què més podem fer" es traslladen a qualsevol negoci. Resum i comentari del llibre en català.

Episode metadata supplied by the publisher feed · Published Sep 7, 2026

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Ep. 42 — Unreasonable Hospitality, de Will Guidara

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