Ep. 421: "A Strategic Platform" – How FM and Workplace Leaders Create Culture, Transformation and Growth with Shelley Boland of Standard Chartered

Shelley Boland is Global Head Real Estate and Corporate Services at Standard Chartered where she is passionate about shaping enterprise strategy and corporate operations across international markets while transforming how global workforces connect by balancing commercial efficiency, future-of-work innovation, leveraging supply chain and strong risk discipline. Mike Petrusky asks Shelley why she believes that workplace and facility management leaders can create value when they treat their function as a strategic platform for talent, brand, culture, transformation, and growth, not simply as a cost center. Shelley says that every square foot should have a clear purpose, supported by portfolio optimization, data-informed decisions, and deliberately designed experiences that blend workplace design, hospitality, services, and technology. To lead effectively, FM professionals should strengthen their business acumen, understand their organization's strategy and customers, and learn from peers, industry groups, and external partners rather than trying to solve everything alone. Authentic, people-first leadership builds trust and helps global teams navigate change, so Mike and Shelley offer the practical advice and inspiration you need to be a Workplace Innovator in your organization! Connect with Shelley on LinkedIn: https://www.linkedin.com/in/shelley-boland-763615a/ Learn more about Standard Chartered: https://www.sc.com/en/ Explore the IFMA Community: https://www.ifma.org/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/