Ep. 43: How Birchbox unwraps customer data to open up delight episode artwork

EPISODE · Jun 18, 2015 · 36 MIN

Ep. 43: How Birchbox unwraps customer data to open up delight

from Customer Confidential: Untold Stories of Earned Growth

Birchbox cofounder Hayley Barna discusses how the beauty e-commerce company got its start (3:02), how it rigorously tracks customer buying behavior (14:36) and its decision to open physical stores (27:46).

NOW PLAYING

Ep. 43: How Birchbox unwraps customer data to open up delight

0:00 36:55

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Customer Confidential: Untold Stories of Earned Growth?

This episode is 36 minutes long.

When was this Customer Confidential: Untold Stories of Earned Growth episode published?

This episode was published on June 18, 2015.

What is this episode about?

Birchbox cofounder Hayley Barna discusses how the beauty e-commerce company got its start (3:02), how it rigorously tracks customer buying behavior (14:36) and its decision to open physical stores (27:46).

Can I download this Customer Confidential: Untold Stories of Earned Growth episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!