EPISODE · Jul 9, 2015 · 37 MIN
Ep. 46: The wisdom of Jeanne Bliss
from Customer Confidential: Untold Stories of Earned Growth
Jeanne Bliss, who pioneered the role of chief customer officer, discusses the dangers of reactionary behavior (3:00), the traits of an effective chief customer officer (15:30) and the companies she admires (23:50).
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Ep. 46: The wisdom of Jeanne Bliss
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This episode was published on July 9, 2015.
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