Ep. 47: Adapting Your Customer Experience for Changing Consumer Demands with CloseSimple

In a world where you can watch the delivery driver turning on to your street with your Pad Thai order, pay for your coffee without ever pulling your wallet out, or get almost anything you could need delivered within two hours - it’s no surprise that our expectations are sky high for fast services and convenience. The title and settlement industry, by contrast, still suffers from slow processes, poor communication, and a lack of transparency. The gap between how consumers are used to getting what they need when they need it, and the often opaque transaction process is huge. CloseSimple co-founders Paul Stine and Bill Svoboda join me to talk about how you can begin closing that gap by evaluating and improving your customer experience with more transparency and better communication. Check out the show notes: https://www.proplogix.com/podcasts/ep-47