EP 47: How to Collect Patient Responsibility the Right Way with TJ Ferris

Unlike the rest of healthcare, it's not uncommon in addiction treatment to hear of programs not collecting patient responsibility - co-pays, deductibles, and other out-of-pocket expenses. Some programs fear that, because "everyone else does it," they have to as well or won't be able to compete. This is not the case, and TJ Ferris, CEO of The Revenue Solution, walks us through how that's done the right way. We also need to mention that programs that collect patient responsibility portions of bills are also much more profitable than ones that aren't.