Ep. 48: At OpenTable, making dining more satisfying

from Customer Confidential: Untold Stories of Earned Growth

Leela Srinivasan of restaurant reservation service OpenTable discusses the challenges of running a restaurant (8:10), shares key lessons from Net Promoter feedback (12:20) and talks about the company's mobile payment app (23:21).

Episode metadata supplied by the publisher feed · Published Aug 6, 2015

Embed this episode

Attribution link and audio player

NOW PLAYING

Ep. 48: At OpenTable, making dining more satisfying

0:00 39:01

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Customer Confidential: Untold Stories of Earned Growth?

This episode is 39 minutes long.

When was this Customer Confidential: Untold Stories of Earned Growth episode published?

This episode was published on August 6, 2015.

Can I download this Customer Confidential: Untold Stories of Earned Growth episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!