Ep.48 Becky Nallon | Brewing Bigger Business: Double-Barrelled Brewery

In this episode, Becky Nallon, Taproom Supervisor at Double Barrelled, discusses their role at the brewery, which they joined almost three years ago. Becky explains their responsibilities as taproom supervisor, including managing the team, running events, and ensuring smooth operations. They highlight the joy of introducing customers to new beer styles and broadening their horizons beyond their usual preferences. Becky shares how the learning process and support for staff has been key in helping them to work more effectively as a team and best serve their customers. Becky also notes the impact of Double Barrelled's beers being sold in supermarkets like Waitrose, John Lewis, and Tesco, which has drawn visitors from further afield, including London.   This extract is from the My Local Marketer podcast, you can listen to the episode on your preferred podcast platform, or on the episode landing page: https://mylocalmarketer.co.uk/podcast/48/   TIME CODES 00:00 Greeting 00:36 Introduction to Becky 01:09 What Becky's role involves 02:29 Broadening people's horizons with beer 03:27 The learning process 06:57 How everyone at Double-Barrelled works effectively together 07:55 Becky's photography background 09:13 The Arts scene in Reading & Double Barrelled's role 10:20 Double Barrelled's tours 11:24 Double Barrelled's audiences 12:30 How access to supermarkets has opened Double Barrelled to other audiences 14:40 Challenges Becky has faced 16:17 Look after your staff and they look after customers 17:27 Final thoughts