Ep.49 The importance of team culture and the challenges of dealing with the NDIS in private practice with Kerri-Anne Telford

In this episode, we talk to Kerri-Anne Telford, an Occupational Therapist with a private practice in the Eastern suburbs of Melbourne. We talk about team culture, using private practice softwares, NDIS opportunities and challenges and a lot more What is covered in this episode: The team The combination of the practice’s independent contractors and employees Her story in starting her own private practice - finding team members and a new office Kerri-Anne’s weekly schedule Goals of the practice The surprises and learnings from the 3-year growth and run of her practice Her business smarts and where, when and how she got it Her favorite books How she uses emotional intelligence in leading her team The impact of practice management software to her business Her thoughts on the NDIS Her hunch on what is to happen in September with tier pricing Families and fundings from the NDIS The next 12 months for her private practice What Cathy would do if she had a private practice with clinicians and her thoughts in terms of leading a team with the NDIS The importance of organizational culture in her business   Links: LinkedIn WebsiteSee omnystudio.com/listener for privacy information.