Ep 5. Personalised Cancer Care in Practice with Lauren Gray

Personalised cancer care is widely discussed, but what does it actually look like in practice? Matt spoke to Lauren Gray, a Macmillan Senior Cancer Care Coordinator who bridges hospitals and community services to support people as treatment ends. She showed how personalised approaches are improving experiences, smoothing transitions, and supporting better outcomes across the cancer pathway. For Lauren, personalisation isn’t a “nice to have” – it’s a practical, human way to steady people at vulnerable moments and ensure no one feels alone as they rebuild their lives after treatment.