Ep 5: Tips from a small business owner

In this conversation, Kristina Williams shares her journey of starting and growing her gymnastics school, discussing the challenges and successes she faced along the way. She emphasizes the importance of customer experience, effective marketing strategies, and building a strong team. Kristina also highlights the significance of data management and setting clear goals for business growth. Her insights provide valuable lessons for aspiring entrepreneurs, particularly in the service industry. Meet the hosts: ⁠https://itsmostlymarketing.com/meet-the-hosts ⁠ Ask the hosts: ⁠https://itsmostlymarketing.com/ask-the-hosts ⁠ #gymnastics, #smallbusiness, #marketing, #entrepreneurship, #customerexperience, #teambuilding, #businessgrowth, #leadership, #CRM, #operations Resources mentioned in this episode: Books: The E-Myth: Why Most Small Businesses Don't Work and What to Do About It by Michael E. Gerber FYI: For Your Improvement - Competencies Development Guide by Michael M. Lombardo QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life by John G. Miller Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek The Road Less Stupid by Keith J. Cunningham Podcasts: EntreLeadership with Dave Ramsey Well-oiled Operations with Stacey Tushel Social Media Marketing