EP 521: David Avrin - Why We Lose Customers & What To Do About It

David Avrin consults on Customer Experience and Strategic Brand Development. The author of five books, his new book 'Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want-When and How They Want It', takes a critical topic we take for granted and brings it front of mind. David has a remarkable ability to take everyday business topics and present them back to us as a wake-up call. This conversation is an essential audit for any company owner. We discuss: What's it like to do business with you and secondly how easy is it to actually do business with you? LINKS David's website www.davidavrin.com Book on Amazon Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want-When and How They Want It The Mojo Sessions website www.themojosessions.com The Mojo Sessions on Patreon www.patreon.com/TheMojoSessions Full transcripts of the show (plus time codes) are available on Patreon. The Mojo Sessions on Facebook www.facebook.com/TheMojoSessions Gary on LinkedIn www.linkedin.com/in/gary-bertwistle Gary on Twitter www.twitter.com/GaryBertwistle The Mojo Sessions on Instagram www.instagram.com/themojosessions If you like what you hear, we'd be grateful for a review on Apple Podcasts or Spotify. Happy listening! © 2024 Gary Bertwistle. All Rights Reserved.