EPISODE · Sep 24, 2015 · 31 MIN
Ep. 53: Former Telstra CEO David Thodey's Net Promoter journey - Part 2
from Customer Confidential: Untold Stories of Earned Growth
In part two of our conversation with former Telstra CEO David Thodey, he discusses the benefits of regular team huddles (1:48), his approach to evaluating potential investments (10:40) and what he would do differently if he could (16:31).
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Ep. 53: Former Telstra CEO David Thodey's Net Promoter journey - Part 2
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This episode was published on September 24, 2015.
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