Ep.54: Aldy Keene, Loyalty Research Center | The Importance of Customer Loyalty for Portcos

from Private Equity Value Creation Podcast · host How To SaaS

Shiv interviews Aldy Keene, CEO at Loyalty Research Center. In this episode, Aldy shares how to evaluate the quality of relationships to understand how loyal a company’s customer base really is, and how both founders and investors can use that data to create value. Learn why companies should spend more time analyzing their customer base, how to find which segments are truly their best-fit customers, and why expanding their market can stall company growth. The information contained in this podcast is not intended to constitute, and should not be construed as, investment advice.

Episode metadata supplied by the publisher feed · Published Nov 12, 2024

Embed this episode

Attribution link and audio player

Ready to play

Ep.54: Aldy Keene, Loyalty Research Center | The Importance of Customer Loyalty for Portcos

0:00 41:46

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

The Course Mentors Podcast The Course Mentors Hey there, future course creator!Ever feel like turning your know-how into an online course is like trying to solve a Rubik's cube blindfolded? Well, grab your headphones because "The Course Mentors Podcast" is here to be your secret weapon!Meet Aimee and Odette (that's us!), your new best friends in the course creation world. We've been in the trenches for over a decade, and for the last five years, we've been rocking the online course space. Now we're here to spill all our secrets in bite-sized, 15-20 minute episodes that'll fit perfectly in your coffee breaks.No fluff, no filler - just real, actionable advice that'll take you from "um, what's a landing page?" to "holy moly, I just hit six figures!". We're talking everything from crafting your course to marketing it like a pro and building a business that'll have you pinching yourself.Whether you're dreaming of ditching the 9-to-5 grind, adding a sweet extra income str

Frequently Asked Questions

How long is this episode of Private Equity Value Creation Podcast?

This episode is 41 minutes long.

When was this Private Equity Value Creation Podcast episode published?

This episode was published on November 12, 2024.

Can I download this Private Equity Value Creation Podcast episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!