Ep 54: Innovative Approaches to IDD Health with Nurse Natalie Symons from Milestone HCQU West

Join Dr. Craig Escude in this insightful episode of IDD Health Matters, where we explore health, wellness, and health equity for individuals with intellectual and developmental disabilities (IDD). Our special guest, Natalie Symons, a dedicated registered nurse and the director of the Milestone Health Care Quality Unit (HCQU) in Western Pennsylvania, shares her extensive experience and innovative approaches to supporting individuals with IDD. In this episode, Natalie discusses her role in providing training and technical assistance to agencies across nine counties in Pennsylvania. She highlights the critical work her team does, including offering over 250 medical and behavioral training topics, providing free technical assistance, and developing a new DSP app to support direct support professionals and family members. Natalie also shares their innovative use of virtual reality for training, which enhances learning retention and provides a safe environment for making mistakes. Additionally, Natalie recounts her journey into the field of IDD health care, emphasizing the importance of listening to and advocating for individuals with IDD. She shares valuable advice on increasing activity, paying attention to subtle health cues, and the rewarding nature of working with this community. Tune in to learn about the innovative tools and practices that are making a difference in the lives of individuals with IDD, and be inspired by Natalie's passion and dedication to this vital field. Three Key Takeaways: Increase activity levels for individuals with IDD to improve overall health. Listen attentively and observe carefully to understand and address health needs. Embrace the rewarding nature of working with individuals with IDD and advocate tirelessly on their behalf. For more information on Milestone HCQU, visit Milestone PA and explore the DSP app and other resources. Listen now on your favorite podcast platform!