Ep#55: Scaling Customer Success for Growth at Arkatechture ft. Judith Bernholc (Head of Customer Success, Arkatechture)

We're excited to introduce today on the show Judith Bernholc, Head of Customer Success at Arkatechture, where she talks about her unique journey to sales and customer success. She shares how her approach to CS has evolved over time and provides invaluable insights into the customer journey at Arkatechture. Judith also gives us a behind-the-scenes look at how her team operates and offers up some amazing tips on how to measure customer value among other key factors. Listen in to learn more about Judith's approach toward CS in determining specific outcomes!