Ep. 56 - Charisma: The Best Customer Service and Hospitality starts with Charisma episode artwork

EPISODE · Feb 12, 2023 · 26 MIN

Ep. 56 - Charisma: The Best Customer Service and Hospitality starts with Charisma

from The Today Counts Show · host James Piper, Jr.

Send us Fan MailHow does charisma relate to customer service and hospitality?  Well... think about it for a minute.  People with truly charismatic personalities make you feel like they are interested in and focused on what you have to say,  they make you feel at easy and welcomed and they just generally make the people around them feel good.  Anybody thinking that type of person might be a fantastic fit in a customer service or hospitality role?  Jim tells us a "Tale of Two Restaurants" to illustrate the difference between a customer service/hospitality focused experience and one that is not too concerned with customer experience.  We know what you're thinking... where will you find all of these naturally gifted, charismatic people!  Here's a big take away from this episode; people can learn the skill of charisma.  Listen and learn something new today!Join the Lead Today Community and get your FREE LEADERSHIP KIT!Support the show

Episode metadata supplied by the publisher feed · Published Feb 12, 2023

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Send us Fan Mail How does charisma relate to customer service and hospitality? Well... think about it for a minute. People with truly charismatic personalities make you feel like they are interested in and focused on what you have to say, they make you feel at easy and welcomed and they just generally make the people around them feel good. Anybody thinking that type of person might be a fantastic fit in a customer service or hospitality role? Jim tells us a "Ta...

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Ep. 56 - Charisma: The Best Customer Service and Hospitality starts with Charisma

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