Ep. 58 - Hard Truth About Soft Skills:  Being The Heart At Work

In another powerful episode of On The Drive with Cindy Lawrence, we’re hitting the gas on one of the most vital—and often overlooked—factors in dealership success: culture.Joining Cindy is the inspiring Amy Davis, founder of Rise Above Life Coach, as they dig deep into what it really means to build and sustain a high-performance team environment. From the front lines of the service drive to the corner office, they explore the importance of putting the right people in the right seats, leading with empathy, and creating spaces where people genuinely want to show up.You’ll hear raw stories, real solutions, and a few truth bombs—like why "fake happy" can do more damage than silence, how leadership drives retention, and how something as small as a balloon on your desk can speak louder than a bonus check.This episode is a must-listen for GMs, service managers, advisors, techs—and anyone who’s ever asked, "Am I in the right seat?" Buckle up. It’s time to Rise Above and get On The Drive.Host: Cindy LawrencePhone Number: 713.299.2435Email: [email protected]: onthedrivesolutions.comContact Amy DavisEmail: [email protected] Website: https://riseabovelifecoach.com/