Ep. 6 - Multifamily Unplugged: Tech, Trends, and Building Community - with Brent Williams

In this episode of CRE Unplugged, we sit down with Brent Williams, Chief Insider at Multifamily Insiders, fresh from his panels at Blueprint Vegas. Brent dives into his career journey, the inspiration behind Multifamily Insiders, and what’s on the horizon for the platform. We tackle tech adoption, including barriers, opportunities, and how data can personalize the resident experience. Brent also shares his vision for tech innovation over the next five years and tips for future-proofing operations. His passion for residential goes well beyond the apartment sector. Brent tells us how he loves to unplug by touring our country’s greatest displays of residential architecture with his family. Be sure to tune in to hear from one of multifamily’s greatest “community” builders!SHOW NOTES: 1:05: Blueprint Vegas recap/Ryan stayed behind!9:20: Why today’s guest10:03: Intro to Brent Williams10:29: Brent’s Blueprint recap13:05: Need for MF tech “communication hub”14:43: Brent’s career journey and starting Multifamily Insiders18:00: Next 12 months for Multifamily Insiders20:47: Multifamily Insider’s connection role after Demo Days22:59: Brent’s take on barriers to MF tech adoption25:25: Tech’s role in enhancing community engagement30:50: Data’s role in boosting tenant retention34:39: Brent’s take on why data is not being widely used in tenant retention38:20: Future of tech in the MF space42:45: How MF operators can remain “future proof”46:56: How does Brent “unplug?"49:14: Brent shares his community building tips with the audience54:52: Nadine and Ryan's RecapIf you love what you hear, please take a moment to rate and review us. Your feedback helps us grow and improve!Have thoughts or suggestions? We'd love to hear from you! Drop us a line at [email protected] to our YouTube channel at @CREUnplugged1 and be sure to follow CRE Unplugged on LinkedIn, Instagram, TikTok, and X!