Ep#60: Embodying Empathy and Nurturing Interpersonal Relationships: The Path to Humanizing Customer Success ft. Jenelle Friday (VP of Customer Success, Forecastable)

Joining us on the podcast today is Jenelle Friday, VP of Customer Success at Forecastable. In this episode, Jenelle shares valuable insights on her approach to engaging customers, and the importance of balancing data-driven approaches with a human touch. She also emphasizes the role of personal relationships in building successful businesses, the value of giving second chances, and the significance of supporting individuals along their journey towards professional growth.