Ep. 634 - Fixed Ops Is The Key to Higher Dealership Profits With Ed Pizzigati

This week, I sit down with Ed Pizzigati, Parts and Service Director at Johnson Automotive Group, to unpack why fixed ops often takes a backseat to sales—and why that could be costing dealerships big time.Ed reveals the hidden potential of fixed ops, from boosting profits to increasing customer retention. We explore:Why fixed ops can be a dealership’s goldmineThe cost of disconnect between sales and serviceStrategies to align service teams with a shared visionBuilding loyalty through real connections in the service laneIf you’re ready to make fixed ops your dealership’s secret weapon, this episode is a must-listen!- - -This Episode's SponsorFlexDealer Need Better Quality Leads? FLX helps car dealers get better quality leads through localized organic search and highly-targeted digital ads that convert. - - -Leave a Review:If you're enjoying the podcast, we'd love an honest review here. - - -Socials:Follow on LinkedInFollow on YouTubeFollow on Facebook