EPISODE · Dec 17, 2015 · 45 MIN
Ep. 64: How Bonobos designs a tailored shopping experience
from Customer Confidential: Untold Stories of Earned Growth
If you’re struggling to find pants that fit, the last place you probably turn is the Internet. But men's clothing retailer Bonobos is using customer service, feedback and design to challenge this assumption. On the latest episode, Bonobos Cofounder Andy Dunn shares his philosophy for creating memorable customer experiences both online and in stores.
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Ep. 64: How Bonobos designs a tailored shopping experience
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How long is this episode of Customer Confidential: Untold Stories of Earned Growth?
This episode is 45 minutes long.
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This episode was published on December 17, 2015.
What is this episode about?
If you’re struggling to find pants that fit, the last place you probably turn is the Internet. But men's clothing retailer Bonobos is using customer service, feedback and design to challenge this assumption. On the latest episode, Bonobos Cofounder...
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