EPISODE · May 15, 2026 · 19 MIN
Ep. 64 - LIVE from FTT Payments with Commerce: Beyond the Checkout - How Commerce Platforms are Rebuilding the Merchant Experience
from The Payments Shed Podcast · host Grant Evans and Justin Hanna
Live from FTT Payments, Grant Evans is joined by guest co-host Dwayne Gefferie for a conversation with Michaela Weber, SVP of Payments at BigCommerce, exploring how commerce platforms, embedded payments, and AI are reshaping the merchant landscape.Michaela shares how payments are increasingly becoming part of the core commerce product rather than a bolt-on service, and why merchants are beginning to view payments as a strategic revenue driver instead of simply a cost centre. The discussion also explores how AI is starting to influence product discovery, customer journeys, and conversion across digital commerce.They also unpack the ongoing debate between open ecosystems and all-in-one platforms, why composability continues to gain momentum with enterprise merchants, and what makes B2B commerce fundamentally different from B2C when it comes to payments and customer experience.Plus, Michaela steps up for The Payments Shed’s legendary Shelf of Shame — calling out one thing in payments she’d happily banish forever.***The Payments Shed Podcast is headline sponsored by ISX Financial.ISX Financial, delivers a unified ecosystem with multi-currency accounts, online payments, real-time UK and EU transfers and global mass payouts. Within that platform, PaidBy® provides Pay by Bank with real-time settlement notifications, automated reconciliation and integrated refund management. One partner, one integration — helping your business transact with confidence. Learn more at www.isx.financial***The Payments Shed Podcast is sponsored by Cyclops.Cyclops is a crypto and stablecoin infrastructure platform for payments companies, enabling PSPs, acquirers and processors to offer crypto acceptance, stablecoin settlement and payouts without building their own blockchain stack. It provides a unified solution for pay ins, payouts and fiat to digital asset conversion, with simple API or low code integration. Built specifically for the payments ecosystem, Cyclops focuses on making stablecoins practical, scalable and commercially viable.Learn more at - https://www.cyclops.io/***The Payments Shed Podcast is supported by PCN.PCN is a boutique recruitment agency rooted in Amsterdam, driven by a singular mission: connecting top talent with industry leaders. PCN specialises in five core pillars — Fintech, Cybersecurity, SaaS, E-Commerce, and Salesforce — backed by a global network across borders.https://teampcn.com/***Disclaimer. Any views or opinions referenced in this podcast episode are our own, or those of our respective guests, and they do not represent any views, opinions, or statements from our respective employers, or those of our guests. Additionally, any views expressed here are not intended as investment, legal, tax, or financial advice.
What this episode covers
Live from FTT Payments, Grant Evans is joined by guest co-host Dwayne Gefferie for a conversation with Michaela Weber, SVP of Payments at BigCommerce, exploring how commerce platforms, embedded payments, and AI are reshaping the merchant landscape.Michaela shares how payments are increasingly becoming part of the core commerce product rather than a bolt-on service, and why merchants are beginning to view payments as a strategic revenue driver instead of simply a cost centre. The discussion also explores how AI is starting to influence product discovery, customer journeys, and conversion across digital commerce.They also unpack the ongoing debate between open ecosystems and all-in-one platforms, why composability continues to gain momentum with enterprise merchants, and what makes B2B commerce fundamentally different from B2C when it comes to payments and customer experience.Plus, Michaela steps up for The Payments Shed’s legendary Shelf of Shame — calling out one thing in payments she’d happily banish forever.***The Payments Shed Podcast is headline sponsored by ISX Financial.ISX Financial, delivers a unified ecosystem with multi-currency accounts, online payments, real-time UK and EU transfers and global mass payouts. Within that platform, PaidBy® provides Pay by Bank with real-time settlement notifications, automated reconciliation and integrated refund management. One partner, one integration — helping your business transact with confidence. Learn more at www.isx.financial***The Payments Shed Podcast is sponsored by Cyclops.Cyclops is a crypto and stablecoin infrastructure platform for payments companies, enabling PSPs, acquirers and processors to offer crypto acceptance, stablecoin settlement and payouts without building their own blockchain stack. It provides a unified solution for pay ins, payouts and fiat to digital asset conversion, with simple API or low code integration. Built specifically for the payments ecosystem, Cyclops focuses on making stablecoins practical, scalable and commercially viable.Learn more at - https://www.cyclops.io/***The Payments Shed Podcast is supported by PCN.PCN is a boutique recruitment agency rooted in Amsterdam, driven by a singular mission: connecting top talent with industry leaders. PCN specialises in five core pillars — Fintech, Cybersecurity, SaaS, E-Commerce, and Salesforce — backed by a global network across borders.https://teampcn.com/***Disclaimer. Any views or opinions referenced in this podcast episode are our own, or those of our respective guests, and they do not represent any views, opinions, or statements from our respective employers, or those of our guests. Additionally, any views expressed here are not intended as investment, legal, tax, or financial advice.
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Ep. 64 - LIVE from FTT Payments with Commerce: Beyond the Checkout - How Commerce Platforms are Rebuilding the Merchant Experience
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