Ep 67. Herramientas para gestionar reseñas de clientes.

from Ecosistema Ecommerce · host Javier López Rodríguez

Este episodio seguro que te resulta muy útil y te ayuda a solventar algunas dudas a la hora de cómo trabajar las reseñas de los clientes de tu tienda online porque vamos a ver 3 herramientas muy conocidas y bien contrastadas en el mundo ecommerce para poder gestionar los comentarios de tus usuarios. Empezamos hablando de Trust Pilot, una plataforma que tiene más de 800.000 sites agregados y de los cuáles el 90% usan su opción gratuita para la gestión de opiniones de clientes. Por otro lado, veremos las posibilidades que te ofrece Opiniones Verificadas, que te permite, aparte de gestionar tus rankings y reviews, establecer un sistema de preguntas y respuestas con tus usuarios o hacer campañas de marketing con las reseñas. Por último, no podemos dejar atrás la opción de Trusted Shops, ya que además de poder gestionar las reseñas de tus usuarios, ofrece seguro al comprador y un sello de confianza que certifica que la tienda online es segura y tiene 30 días de devolución de productos. ¡Casi nada! Newsletter: https://ecosistemaecommerce.com/newsletter/ Web: https://ecosistemaecommerce.com/ Linkedin: https://www.linkedin.com/in/javierlopezrod/ Facebook: https://www.facebook.com/ecosistemaecommerce Twitter: https://twitter.com/ecosistemaecomm Youtube: https://www.youtube.com/channel/UCE2zroaDzTVZRwNOh5Ma9cg

Episode metadata supplied by the publisher feed · Published Apr 18, 2023

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Ep 67. Herramientas para gestionar reseñas de clientes.

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This episode was published on April 18, 2023.

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