Ep# 7 | Kyle Dudley From Door Service Solutions | Interview by Blair Witkowski

Kyle Dudley didn’t leave the fire service on a whim. He built Door Service Solutions while working full-time as a firefighter and paramedic, then stepped out only when the numbers — and the demand — were undeniable. In this episode of Lifted, I sat down with Kyle to talk through what it actually looks like to grow a garage door company the right way while still holding down another career. We covered: Hiring your first full-time techs — and knowing when it’s finally time Training from scratch without burning customers or your sanity Why service work (not installs) became the backbone of his business The hidden cost of bad distributors, dented panels, and rescheduled jobs Old-school marketing that still works when everyone else is chasing ads What keeps a growing owner up at night — and what doesn’t Kyle’s background in the Marines and fire service shows up in how he runs his company: debriefs, accountability, pride in the trucks, and respect for the people wearing the uniform — whether that’s turnout gear or a DSS shirt. If you’re trying to scale without losing control, or you’re wondering whether you’re closer to that next truck than you think, this conversation will hit home.