Ep:#70 Jan Levy on social insights, the digital void and human connection

What are the logistical financial challenges that a bereaved spouse faces when their loved one passes away? Is it possible for a bank to help someone who has dementia feel safe? What are the worries that people who are living with cancer have when it comes to their life-insurance policy? These are just a handful of the human concerns that people around the UK have voiced when it comes to their finances. And concerns that can be answered when companies are willing to listen. Jan and his team at Three Hands makes that listening and human interaction possible. Jan Levy is the MD of Three Hands, a small socially minded business that sets out to create business value and social value, hand in hand. Sitting in the space between businesses and non-profits, Three Hands develops leaders through projects in communities, helps businesses create and run high impact social impact activities and, increasingly, brings the voice of charities, and the ‘lived experts’ they support, into businesses. As companies move closer to the digital world and become more disconnected from society, Three Hands is helping to fill the void through social insights. Working with companies to create more connection with the services they need to offer. And the desire that customers have, to deal with humans. We talk about the power of opening channels of curiosity and understanding different parts of society. Jan explains what it means for business to be a part of society. And what happens when you create empathy between two sets of people or two organisations. Today Jan will bring all of this to life. So grab that favourite beverage or throw on those running shoes, and enjoy this conversation with Jan. And please don’t forget to let us know what you think of this episode, leave a review and subscribe. And if you would like to be reminded of future podcasts and other inspiring stories from TIE, join our newsletter here. http://bit.ly/TIENewsletter