EPISODE · Jun 25, 2026 · 20 MIN
EP 71: Your Biggest Competitive Advantage Isn't What You Think
from Private Practice Playbook · host Practice Growth Institute
Everyone wants the next piece of technology. But after working inside hundreds of private practices, we've learned that the practices growing the fastest have one thing in common, and it isn't their equipment. In this episode, Jamie sits down with Jaclyn Dunn, Clinical Team Lead at Practice Growth Institute, to discuss what truly separates high-performing practices. You'll learn why some teams outperform others, the hiring mistakes that hold practices back, and how investing in your people creates growth that lasts. Ready to build a stronger team? Schedule a complimentary discovery call at mypgi.com to learn how Practice Growth Institute helps private practice owners build, scale, and exit more profitable practices. And don't miss future episodes—subscribe for podcast alerts at podcastfordoctors.com. Timestamps: 00:00 Investing in Your Practice Team 05:48 Focusing on outcomes over tasks 08:06 Hiring based on attitude and values 09:58 Importance of structured onboarding 12:57 Importance of workplace culture 16:43 Improving team communication and culture 19:44 Closing remarks and farewell
What this episode covers
Everyone wants the next piece of technology. But after working inside hundreds of private practices, we've learned that the practices growing the fastest have one thing in common, and it isn't their equipment. In this episode, Jamie sits down with Jaclyn Dunn, Clinical Team Lead at Practice Growth Institute, to discuss what truly separates high-performing practices. You'll learn why some teams outperform others, the hiring mistakes that hold practices back, and how investing in your people creates growth that lasts. Ready to build a stronger team? Schedule a complimentary discovery call at mypgi.com to learn how Practice Growth Institute helps private practice owners build, scale, and exit more profitable practices. And don't miss future episodes—subscribe for podcast alerts at podcastfordoctors.com. Timestamps: 00:00 Investing in Your Practice Team 05:48 Focusing on outcomes over tasks 08:06 Hiring based on attitude and values 09:58 Importance of structured onboarding 12:57 Importance of workplace culture 16:43 Improving team communication and culture 19:44 Closing remarks and farewell
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EP 71: Your Biggest Competitive Advantage Isn't What You Think
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