EPISODE · Mar 24, 2016 · 3 MIN
Ep. 73: Shorts - Creating a Reliable Metric
from Customer Confidential: Untold Stories of Earned Growth
The Net Promoter System is about creating a culture in which companies make better decisions on behalf of their customers. The only way to do that is to get reliable feedback from customers, says Rob Markey in this Net Promoter System Podcast short.
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Ep. 73: Shorts - Creating a Reliable Metric
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This episode was published on March 24, 2016.
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