Ep 75. People Promise: Supporting stronger primary care teams with Helen and Wendy

In this episode, Alison is joined by Helen Ashwell, People Promise Manager, and Wendy Cundy, Head of Primary Care Workforce Transformation, both working in Primary Care (which includes GP surgeries, opticians, community pharmacy, and dentistry). Together they explore the powerful work happening to support and strengthen the workforce. Wendy explains how they responded to staff survey feedback that people didn’t feel heard or valued, and the changes that followed. Helen shares how she and her colleague Ruth run reflective practice sessions with GP practices and Primary Care Networks, focusing on staff wellbeing and building healthier teams. They also discuss the impact their work is having, not only on the workforce but also on the patients, and how people now feel “we are a team”.  The People Promise aligns so closely with Our Shared Agreement and highlights the value of investing in our workforce, so Alison (our Workforce Development Lead) was thrilled!  If you want to know more about the People Promise work, please don’t hesitate to contact Helen or Wendy.   And if you have been involved in any of this work and want to talk to us more about what you have been up to, please contact us at [email protected] ​