Ep. 75 | Why 95% of AI Projects Fail and How BrainCX Gets It Right

https://braincx.ai/https://www.linkedin.com/in/tariqalinur/In this episode of The Quiet Work Podcast, I sit down with Tariq Alinur, CEO of BrainCX, to unpack what most companies get wrong about AI-driven customer experience.This is not a conversation about hype or replacing people.It’s about how voice AI can replicate the best human conversations at scale, especially in high-trust environments like healthcare, higher education, and financial services.We cover:→ Why AI should augment people, not replace them→ How BrainCX eliminates IVRs and “press one, press two” systems→ What makes voice AI feel human, not robotic→ Why 95% of AI initiatives fail and how to avoid it→ How AI-generated insights can fuel marketing, sales, and growth→ Building trust, loyalty, and better experiences in high-stakes industriesThis episode is for founders, executives, and operators thinking seriously about AI, customer experience, and long-term brand trust.