Ep 79: Inspiring excellence in recruitment with Charlotte Smith

What does great recruitment look like?   Well, this episode with Charlotte Smith is a no holds barred break down of all things recruitment.   Charlotte is a Recruitment Director who champions the industry and comes from a family full of recruiters. We talk about why emotional intelligence is a recruiter’s superpower and how to get the culture piece in organisations right.   We also go deep into 180 recruitment and why data is king in order become great in this industry.   If you want to know what it takes to be a great in this industry this episode is not to be missed.   “We find people jobs, we don’t do a terrible thing ” – Charlotte Smith   You'll hear about:   00:56 - Charlotte's recruitment background 03:45 - Why recruiters should be proud of what they do      08:10 - Why you need to understand emotional intelligence            11:22 - How to get the culture piece right? 16:54 - Why specialist is Charlotte's least favourite word 24:56 - The importance of the follow up        27:33 - How Charlotte measures performance          31:27 - Is 2024 going to be better than 2023?           35:03 - What data does Charlotte look at? 43:28 - What does lazy management look like? 45:56 - Charlotte's view on 180 recruitment 49:21 - Why are recruitment companies poor recruiters?     Charlotte’s resources:   LinkedIn - https://www.linkedin.com/in/deakinsmith/ Instagram - https://www.instagram.com/all_things_recruitment/   My resources: LinkedIn - https://www.linkedin.com/in/itschrisoconnell/ Twitter - https://twitter.com/ChrisOConnell11 Instagram - https://www.instagram.com/chrisoconnellcoach/ TikTok - https://www.instagram.com/chrisoconnellcoach/ YouTube - https://www.youtube.com/channel/UC_ZWYrxrzzaElmpZMy5S86w Basemindset website - https://basemindset.com/