Ep.79 Nah-Dja Tien | How to Design Guest Services that Get 5 Stars Reviews

Every hotelier wants to be number 1 on TripAdvisor. Nah-Dja has done it multiple times with different hotels,and I got him to share his secrets with me.In the next 15 minutes, you will learnWhat really matters on experience designWhat guests really wantThe role of leadership to deliver itIf you enjoy the show, please consider sharing with your network to learn something new today.Find more information about Schulering on our website.Follow us on other social networks:Linkedin Youtube Instagram Schulering: Evolving Hospitality through Learning.