Ep. 8 - OFF THE RAILS: Office Chaos, Bird Feeders, and the People Behind Axiom with Vegas and Harlee

This week on The Switch Point, Joe is joined by two members of the Axiom team, Vegas and Harlee, for another candid and completely unfiltered Off the Rails episode.From customer relationships and company culture to office bird feeders, conference road trips, and the strange realities of corporate life, this episode offers a behind-the-scenes look at the personalities helping drive Axiom forward every day.The team discusses: What customer success really means in the rail industry  Why building relationships matters more than making sales  The importance of company culture when hiring and growing a team  How marketing is much more than social media and design  Funny customer interactions and workplace miscommunications  The realities of networking, conferences, and business travel  Office life, bird watching, coffee preferences, and daily routines  Why finding the right people matters more than checking boxes on a résumé Along the way, the conversation veers into everything from LinkedIn horror stories and conference mishaps to ducks nesting in front yards, strange customer encounters, and the unique personalities that make the Axiom team what it is today.If you've ever wondered what goes on behind the scenes at a fast-growing rail services company, this episode delivers plenty of laughs, honest conversations, and a glimpse into the culture that keeps the team moving forward.Because sometimes the best conversations happen when the rails disappear entirely.