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Ep 8: What can businesses learn from the present crisis of trust in tech? episode artwork

EPISODE · Jul 11, 2018 · 29 MIN

Ep 8: What can businesses learn from the present crisis of trust in tech?

from HBS Managing the Future of Work · host Harvard Business School

Professor Sandra Sucher, an HBS faculty member who has studied trust in business for over a decade, discusses “techlash.” With customers, employees, and governments reacting to transgressions by some of the world’s largest companies, the importance of trust is more evident now than ever. Sandra explains why businesses need our trust, how they violate it, and what they can do to recover.

What this episode covers

Professor Sandra Sucher, an HBS faculty member who has studied trust in business for over a decade, discusses “techlash.” With customers, employees, and governments reacting to transgressions by some of the world’s largest companies, the importance of trust is more evident now than ever. Sandra explains why businesses need our trust, how they violate it, and what they can do to recover.

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Ep 8: What can businesses learn from the present crisis of trust in tech?

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Frequently Asked Questions

How long is this episode of HBS Managing the Future of Work?

This episode is 29 minutes long.

When was this HBS Managing the Future of Work episode published?

This episode was published on July 11, 2018.

What is this episode about?

Professor Sandra Sucher, an HBS faculty member who has studied trust in business for over a decade, discusses “techlash.” With customers, employees, and governments reacting to transgressions by some of the world’s largest companies, the importance...

Can I download this HBS Managing the Future of Work episode?

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