EP 81: Deren, Dagen and Josh from Firm App

Owner relations in oil and gas has been shoved in a corner forever, basically a "here's your check, don't call me" situation, and Deren Boyd, Dagen Boyd, and Josh Wright, co-founders of Firm App, are building the platform to fix that. These three started in oilfield safety software with iScout, got acquired by KPA, and now they're tackling the massive gap between operators and their surface and mineral owners with AI-powered multichannel communication. We're talking voice agents with adjustable accents, auto-responding emails, chat widgets that actually work, and an owner-facing app that puts payment info and well data in people's pockets. Plus the OKC crew gives their take on Devon and Expand relocating and what that means for the city.Click here to watch a video of this episode.Join the conversation shaping the future of energy.Collide is the community where oil & gas professionals connect, share insights, and solve real-world problems together. No noise. No fluff. Just the discussions that move our industry forward.Apply today at collide.ioClick here to view the episode transcript. 0:00 Devon and Expand leaving OKC, what it means on the ground4:42 What is owner relations and why has it been ignored7:18 Timing and the generational shift driving tech adoption10:10 How operators have been duct-taping owner relations together12:05 The owner-facing app and multichannel approach14:38 AI voice agents, email auto-response, and chatbot workflows18:15 Building and rebuilding AI architecture every six months21:29 Under the hood on voice AI, latency, and conversation nuance26:37 School districts, 10,000 page websites, and unexpected use cases34:58 The iScout origin story and oilfield safety software42:17 Getting thrown in the penalty box and winning work back with data46:13 Revenue statements, vendor portals, and what owners actually ask about52:24 NAPE plans and the land community54:48 Business model and implementation timeline55:58 NIL, college athletics, and the dumpster fire1:04:36 Dev tools, Claude Code, and the future of SaaShttps://twitter.com/collide_aihttps://www.tiktok.com/@collide.iohttps://www.facebook.com/collide.iohttps://www.instagram.com/collide.iohttps://www.youtube.com/@collide_iohttps://bsky.app/profile/collide-ai.bsky.socialhttps://www.linkedin.com/company/collideai