EP 83 - Lookback with Mike Green

As we continue our series on User Testing tools, we invited Mike Green, freelance User Research Lead and Podcaster of the Understanding Users podcast, to discuss the product Lookback. Mike explains how Lookback enables remote user testing and provides a platform for researchers to analyze user behavior and feedback. He highlights the benefits of using Lookback, including its ease of use, its ability to capture both audio and video, and its integration with other research tools. Mike also shares his experiences using Lookback in his own research, and provides tips for researchers looking to conduct effective remote user testing. Overall, the podcast provides valuable insights for anyone looking to improve their user research practices and incorporate remote testing into their research process. In this episode, we discussed:The importance of UX design in government products, and some of the restrictions they haveWhat he looks for in a user testing toolsThe ecosystem of other tools he utilizes and Lookback integrationsThe ability to bring his own users for testing his designsEasy use of the tool, and how it helps in saving time and money on travel expensesRecommendations how to conduct effective user testing with LookbackThe power in show-and-tell to stakeholdersThings he likes and dislikes about the toolHis take on AI in UX researchAnd so much more…To learn more about Lookback:Lookback Connect with Mike:LinkedIn: Mike Green Website: Researchable.uk Connect with Matt and Moshe on LinkedIn:Matt GreenMoshe Mikanovsky*Note: any views mentioned in the podcast are the sole views of our hosts and guests, and do not represent the products mentioned in any way.Please leave us a review and feedback ⭐️⭐️⭐️⭐️⭐️