Ep. 83: Shorts - The Value of Prototypes

from Customer Confidential: Untold Stories of Earned Growth

Creating a pilot or prototype is an essential part of designing a robust Net Promoter System. These small-scale efforts allow a company to experiment with the system's essential elements, helping the company to create an effective program it can expand to other parts of the organization. In this Net Promoter System Podcast short, Rob Markey shares some best practices for prototypes. Learn more: The Value of Prototypes

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This episode is 3 minutes long.

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This episode was published on June 30, 2016.

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